Privacy Policy

1. Who processes your data

The entity responsible for processing personal data collected through this website is Nuno Miguel & Carla Susana, Lda, VAT 517 451 972, with registered office at Rua Dom Manuel II, 6, 4430-084 Vila Nova de Gaia.

For any privacy or data protection related matter, you can contact us at geral@vtrapidus.com.

2. What data we may collect

• Identification and contact data, such as name, phone number, email and company, when provided in forms or direct contacts.
• Data related to information requests, bookings, quotes or messages sent through the website.
• Technical browsing data strictly necessary for the operation and security of the website.
• Other data you voluntarily send us.

3. Purposes for which we use the data

• Respond to contact, quote or booking requests.
• Manage pre-contractual and contractual relationships with clients, partners or candidates.
• Comply with legal, fiscal, accounting and administrative obligations.
• Ensure the security, operation and improvement of the website.
• Send commercial communications only when there is a legal basis for doing so, namely consent or another applicable legal basis.

4. Lawfulness of processing

We process your data based, as applicable, on performance of pre-contractual or contractual steps, compliance with legal obligations, legitimate interest of the company in managing and protecting its activity, or your consent when required.

5. With whom we may share data

Your data may be disclosed to service providers acting on our behalf, for example in hosting, technical maintenance, invoicing, communications, administrative support or digital tools, always to the strictly necessary extent.

We may also disclose data when required by law, by a competent public authority or necessary to defend rights in judicial or extrajudicial proceedings.

6. Retention period

We keep data only for as long as necessary to fulfil the purpose that justified its collection, without prejudice to legal retention periods, namely in fiscal, accounting, contractual or rights defence matters.

7. Data subjects' rights

Under applicable law, you may request access, rectification, erasure, restriction of processing, objection and data portability, where these rights apply to the specific case.

You may also withdraw consent when processing is based on it, without compromising the lawfulness of processing carried out up to that date.

To exercise your rights, contact us at geral@vtrapidus.com. We may request proof of identity before responding.

8. Complaints

If you believe that the processing of your data violates the law, you may file a complaint with the CNPD – Portuguese Data Protection Authority.

9. Security

We adopt appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised disclosure or access, taking into account the nature of the data and the risks of processing.

10. Changes to this policy

This policy may be updated at any time to reflect legal, technical or operational changes. The version in force will always be the one published on this website.

Contact of the data controller